Enhancements for Flexibility and Inclusivity

Smarter Multilingual Questionnaires

Questionnaires such as CatQuest and PHIN now automatically display in the language assigned to each patient's treatment flow, creating a more personalised experience.

• For Clinics: Questionnaires are presented in the correct language automatically, reducing manual administration and improving completion rates.

• For Patients: Patients can complete questionnaires in their preferred language, making them easier to understand and answer accurately.

Improved Patient Invitations

Patients who are onboarded through the Edit Patient screen now automatically receive their app access code, removing the need for a separate invitation step.

• For Clinics: Onboard patients more efficiently without having to manually send an app invitation.

• For Patients: Receive access to the app as soon as they are onboarded, allowing them to get started straight away.

Extended Access Code Expiry

Patient access codes now remain valid for four weeks, giving patients more flexibility to activate their eyejourney account.

• For Clinics: Fewer requests to resend expired access codes, reducing administrative workload.

• For Patients: More time to activate your account at a time that suits you, without worrying about your code expiring.

Enhanced Credit Usage Reporting

Clinic credit usage is now automatically logged, providing a clear audit trail for reporting and billing.

• For Clinics: Gain greater visibility of credit usage, making reporting and billing more accurate and transparent.

• For Patients: Behind-the-scenes improvements help ensure the service continues to run smoothly and efficiently.

💡 Did you know? Automating onboarding, language selection and reporting reduces manual administration, helping clinics spend more time focusing on patient care.