Product updates
New updates and improvements to eyejourney.
Our goal is simple: help clinics run more efficiently and support patients throughout their journey. Every update we roll out is designed to save time for clinic teams, reduce errors, and improve the experience for patients. Whether you’re a surgeon, clinic admin, or part of the patient care team, these updates are designed to make your workflows more efficient and your patients’ experiences smoother.
Thursday, 18 December 2025
New
Consistent Patient Journeys Across Clinics
We’ve introduced a new way to export and import flows. While this is managed by our team, it means:
For clinics: Large or multi-site clinics can maintain consistent workflows across every location and onboard new clinics or teams more quickly.
For patients: Every patient receives the same high-quality care, no matter which clinic or team member they interact with.
🏥 Standardised flows help clinics deliver seamless experiences to all patients.
Wednesday, 3 December 2025
Fix
Accurate Dates Across Regions
Date pickers now display the correct date for all regions, fixing an issue that affected some international users.
For clinics: Fewer scheduling errors and smoother administrative processes.
For patients: Appointment reminders, consent timelines, and follow-ups are always accurate, helping patients feel confident and supported.
🧐 Did you know? Even a small date error can disrupt care. Fixing this ensures every step of the patient journey stays on track.
Wednesday, 5 November 2025
New
Clearer Tracking of Patient Records
Every action on a patient record is now logged, creating full visibility of updates and changes.
For clinics: Easier compliance, clearer accountability, and confidence that patient records are accurate.
For patients: Records are accurate, complete, and secure, reducing the chance of errors and helping ensure the care they receive is safe, personalised, and of the highest standard.
💡 Pro tip: Audit logs are a simple way for clinics to ensure nothing is missed and every patient receives proper attention.
Thursday, 16 October 2025
New
Enhancements for Flexibility and Inclusivity
Move Patients Between Clinics
Added a function to move patient records between clinics safely, so all information stays intact during transfers.
Clinics: Patients can be securely transferred between sites without losing data.
Patients: Care continues seamlessly, even if they visit a different location.
Dutch Language Support
The platform now supports Dutch, allowing clinics to serve more patients in their preferred language.
Clinics: Easily support international patients in their preferred language.
Patients: Instructions, forms, and checklists are clear and easy to follow.
Expanded Salutation Options
Added “Ms” as a salutation option to better reflect patients’ preferences.
Clinics: Record patient details accurately and inclusively.
Patients: Personalised care with respectful recognition of their preferred titles.
Clearer Consent Tracking
Consent metrics now include “Pending Countersignature,” giving clinics a clearer view of outstanding actions and ensure surgery day is smoother.
Clinics: Quickly identify outstanding consents and reduce administrative delays.
Patients: Stay informed about what is required and feel confident throughout the process.