Clinic-led patient education
eyejourney streamlines the patient journey by automating reminders, checklists, and medication tracking, improving patient engagement while delivering valuable benefits for clinics.
Patient understanding rarely happens in a single consultation. eyejourney is designed to support education, reassurance, and next steps over time — giving clinics the tools to guide patients clearly through care, while reducing clinic workload.
Education
Structured patient education
On-demand pre and post-op education, clear instructions and videos, available anytime.
Drop tracker
Automated
drop reminders
Timed reminders support patients in following their prescribed drop schedule.
Communication
Personalised patient communication
Targeted messages help clinics communicate clearly with patients.
Education
AI-generated video content
AI-generated videos using custom avatars to explain conditions and next steps.
Consent
Digital consent
Simple digital consent forms, clear confirmations, completed securely online.
Care pathway
Surgery checklists
Step-by-step pre and post-surgery checklists, clear guidance and tasks.
Customised to support the way you work
eyejourney adapts to your existing clinical workflows, allowing patient journeys to be configured around procedures, timelines, and individual patient needs.
Engaging
education
Deliver tailored education that helps patients understand their condition, treatment options, and what to expect next — before they arrive for surgery.
Reduced
pre-op calls
Answer common questions in advance with clear, structured guidance — reducing the need for follow-up calls and repeated explanations.
Surgery
reminders
Automated reminders help patients prepare for surgery and attend appointments on time, supporting smoother scheduling and fewer last-minute issues.
Increased
capacity
By reducing manual follow-ups and patient uncertainty, clinics can free up time and capacity to focus on delivering care to more patients.
The proven impact of patient education
Education enhances the informed consent process by 85%
54% of patients do not read informed consent documents due to lack of treatment understanding, structured education enhances the informed consent process by 85%
Providing more time to focus on patient care and improving the whole patient journey
Education cuts post-surgery clinic calls by 50%
80% of verbal information is lost by patients causing 50% to contact their clinic post-surgery, structured education reduces clinic visits and calls by 50%
Increased efficiency and resources, allowing clinics to see more patients
Structured education reduces patient anxiety by 60%
50% of patients suffer pre-operative anxiety, structured education reduces patient anxiety by 60%
Smoother surgical experience and better recovery
Education improves patient outcomes by 71%
40% of patients do not adhere to their treatment due to a lack of treatment understanding, education increases understanding, increasing patient outcomes by 71%
Better patient outcomes lead to improved clinic reputation and higher patient satisfaction
Digital education boosts patient engagement by 70%
90% of patients prefer digital tools to manage their medical condition, digital tools have increased patient engagement by nearly 70% in recent years
Reduced admin, improved communication, and increased patient satisfaction
Patient education reduces healthcare costs by 11%
Uneducated patients cost healthcare systems twice as much as educated patients, structured education reduces healthcare costs by 11%
Reduces costs, allowing more resources for improved patient care and clinic growth
Patient education statements are informed by published clinical evidence and internal data on file. Supporting references are available on our References page.